Privacy policy

This Privacy Policy describes how perfectplantista.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from the Site, including when you enroll in our SMS marketing program.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases or deliver marketing messages (including SMS). Any information that can uniquely identify an individual is considered “Personal Information.”

Below is a list of what we collect and why.

Device Information

Examples: browser version, IP address, time zone, cookie information, pages/products viewed, search terms, site interactions.

Purpose:

  • Load and optimize the Site

  • Conduct analytics

  • Prevent fraud

  • Improve user experience

Source: Automatically collected through cookies, log files, pixels, tags, and similar technologies.

Disclosure: Shared with Shopify and analytics partners.

Order Information

Examples: name, billing/shipping addresses, payment information, email, phone number.

Purpose:

  • Process and fulfill orders
  • Communicate about orders
  • Fraud screening
  • Marketing and advertising (with consent)
  • Source: Provided directly by you.

Disclosure: Shared with Shopify and service providers necessary for fulfillment, customer support, and marketing.

Customer Support Information

Examples: name, contact information, order history, communications.

Purpose: Provide customer service.

Source: Provided directly by you.

SMS/MMS TEXT MARKETING PROGRAM

By providing your phone number at checkout, opting in on a form or popup, or texting a keyword, you expressly consent to receive SMS/MMS marketing messages from Perfect Plantista.

What We Collect for SMS

  • Phone number
  • IP address and timestamp of opt-in
  • Message activity (deliverability, clicks, responses)
  • Purchase history associated with your number

How SMS Information Is Used

  • Send transactional messages such as order updates
  • Send marketing messages, promotions, product alerts, abandoned cart reminders
  • Improve message relevance and timing
  • Maintain opt-in/opt-out records for compliance
  • Prevent spam and fraud
  • SMS Frequency

Message frequency varies. Standard message and data rates may apply.

Your Consent

By opting in, you agree that:

  • Consent is not a condition of purchase
  • Messages may be sent using an automatic telephone dialing system (auto-dialer)
  • You are the owner or authorized user of the phone number provided

Opt-Out Instructions

You can opt out of SMS marketing at any time by texting:

  • STOP to cancel
  • HELP for assistance

After texting STOP, you will receive one final message confirming your opt-out.

Data Sharing for SMS

We may share SMS-related personal data with:

  • Shopify
  • Our SMS service provider (e.g., Klaviyo, Postscript, Attentive, SMSBump)
  • Customer support tools
  • Fraud-prevention partners

These providers process your data solely to enable SMS delivery, compliance, and analytics.

CTIA & TCPA Compliance

We follow all rules governing:

  • Consent
  • Opt-out mechanics
  • Content restrictions
  • Data retention and opt-out documentation

Your mobile information will not be shared for third-party marketing or sold.

Minors

The Site is not intended for anyone under 13. If you believe your child submitted Personal Information, contact us to request deletion.

Sharing Personal Information

We may share your information with service providers that help us operate the Site and deliver services, including SMS messaging.
We may share information to comply with laws or protect our rights.

Behavioural Advertising

We use Personal Information to deliver targeted ads or marketing communications.

This may include:

Retention

We retain Personal Information (including SMS opt-in records) unless you request deletion or unless required otherwise by law (e.g., maintaining TCPA compliance records).

Automatic Decision-Making

We do not engage in fully automated decision-making that produces legal or significant effects. Shopify uses limited automated systems to prevent fraud.

CCPA Notice for California Residents

California residents have the right to:

  • Know what Personal Information we collect
  • Request deletion
  • Request correction
  • Opt out of sale/sharing of personal data
  • Appoint an authorized agent
  • Access or port data

To submit a request, contact us using the information below.

We do not sell or share SMS marketing phone numbers.

Cookies

We use cookies to improve functionality, track behavior, power analytics, and enable features like cart recovery.

Cookies also support SMS subscription popups and tracking.

(Your cookie list remains unchanged unless you want to update it.)

Do Not Track

We do not alter our practices when a DNT signal is detected due to inconsistent industry standards.

Changes to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. Updated versions will be posted to this page.

Contact Us

For questions about our privacy practices, SMS program, or to submit a privacy request:

Email: cs@perfectplantista.com
Mail:
Perfect Plantista LLC
2716 SE 5th ST STE 3
Ames, IA 50010
United States

Last updated: 11/20/25